HaroldSays

FTC - Federal Trade Commission Responds To My Complaint Filed On Behalf Of A Consumer

I sent an email to the Bureau Director of the FTC (Federal Trade Commission) and I received a response that the complaint has been "recorded in their complaint retention system." This enables the agency to determine when a company is receiving numerous complaints and may be in violation of the law so that they can respond...and respond they will if they receive enough complaints from consumers regarding a company. This particular company is located in Florida and is a distributor of a Resveratrol Supplement.

For reference, as the company is headquartered in Florida I was also referred to the Florida Division of Consumer Services. The contact information to file a complaint with the FTC or the Florida Division of Consumer Services is as follows:

Federal Trade Commission: www.ftc.gov. If you have tried to get your consumer issues resolved and have been unable to you can also contact me regarding your complaint and I also will file a complaint with the appropriate government agency on your behalf.

The Florida Division of Consumer Services
Terry Lee Rhodes Building
2005 Apalachee Parkway
Tallahassee, FL 32399-6500
Phone: (850) 488-2221

I was impressed and pleased to receive a response from the FTC regarding the complaint that I had filed with their agency.

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

Digital River and MyOrd.Com - A Consumer From Ohio Has An Issue With This Company

A consumer from Ohio contacted me about a company by the name of Digital River and MyOrd.Com. That is the names that showed up on her debit card statement. She indicated to me that she did not authorize any charges from her account by this company. She contacted the company today - which is a Saturday - and spoke with someone in the Philippines. The person she spoke with stated that they could not find her order or any information about an account for her...but yet the company had charged her account. It is on her debit card statement.

I am not going to write anything negative about the company as I do not know exactly what happened. What I want to do; however, is share with you the information I provided her.

I told her what she needs to do with this company is call them during the normal work week here in the US at (952) 253-1234. If the customer service department will not help her resolve her issue then I directed her to contact her state Attorney General Office, The Attorney General Office in Minnesota where Digital River is located as well as the FTC and file a complaint.

The information for the Ohio AG Office is as follows:

Consumer Protection Section
Attorney General's Office
Phone: (614) 466-4320
Toll-Free from Ohio (877) 244-6446
Fax: (614) 728-7583
Email: consumer@ag.state.oh.us
Website: www.ag.state.oh.us

Minnesota AG Office:

Consumer Services Division
Attorney General's Office
Phone: (651) 296-3353
Fax: (651) 282-2155
Email: attorney.general@state.mn.us
Website: www.ag.state.mn.us

FTC Information: www.ftc.gov

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

Consumer Complaints - Great Advice From The Texas Attorney General's Office

From the Texas Attorney General's Website:

"What to Do if You Have a Consumer Complaint

This office (The Texas Attorney General's Office) accepts complaints against legitimate and fraudulent businesses. When the complaint involves a legitimate business, you can follow the steps outlined on this page to try and resolve your complaint. A legitimate business is one that has a physical location that it is not trying to conceal and a telephone number listed in telephone directories. It advertises its address and contact information. It has a history, a future, and a reputation to protect."

To learn more visit the website: http://www.oag.state.tx.us/consumer/complaints.shtml

If you need my consumer advocacy services, please contact me. I will be delighted to help you if I can.

Also, if you have a complaint post it at www.complaints.com - the number one consumer complaint website in the world.

If you are a consumer with a compliment, complaint, concern, issue, question, or a SCAM to report please email me at harold@bepositiveday.com or call me at (570) 341-6796 and I will be delighted to try and help you if I can.

WQOW TV Reports - Telemarketers Top the List of Consumer Complaints Again

Telemarketers and sales people calling our homes is a real nuisance to be sure. To read the article about telemarketers making the list of consumer complaints again...
http://www.wqow.com/Global/story.asp?S=10121803

If you do not want telemarketers or sales people calling you register on the National Do Not Call Registry:
https://www.donotcall.gov/

For more information about the services of the Illinois Attorney General visit the website:
http://www.illinoisattorneygeneral.gov/

As a consumer have you had an experience with telemarketers or sales organization's calling you? If you have please let me know your experiences or thoughts- either positive or negative about the company and their products and services and I will post the information about your experience on my blog.

If you need my consumer advocacy services, please contact me. I will be delighted to help you if I can.

If you are a consumer with a compliment, complaint, concern, issue, question, or a SCAM to report please email me at harold@bepositiveday.com or call me at (570) 341-6796 and I will be delighted to try and help you if I can.

Circuit City - A JVC TV - TWG Innovative Solutions - How A Consumer Resolved An Issue With Circuit City

I received an email from a consumer regarding Circuit City and how he got an in-home service issue for his JVC TV resolved.

"I've had the same problems as many of you, but this was for in-home service of a JVC Television... And I was going crazy trying to get results. 

I finally realized that the FAX number they give out is in Chicago, IL (312 Area code)...

I contacted the Illinois Attorney General and filed a formal complaint on their mail-in form on 27 Feb '09... Today (9 March '09) i received a check from TWG Innovative Solutions in Golden Colorado for $388.98 (I paid just $227.89 for the 3 year contract and used it about a year ago)  Good Luck, Guys! - - - I just had to share this with you!" (End of Email)

As a consumer have you had an experience with Circuit City? Please email me and share your experience with me - either positive or negative - about the company and their products or service and I will post your comments on my blog for other consumers.

And, if you need my consumer advocacy services, please do not hesitate to contact me. I will be delighted to help you if I can.

If you are a consumer with a compliment, complaint, concern, issue, question, or a SCAM to report please email me at harold@bepositiveday.com or call me at (570) 341-6796 and I will be delighted to try and help you if I can.

Alabama State Attorney General's Office - If you are a consumer with a complaint

If you are an Alabama resident who has a consumer complaint you can contact your state attorney general's office at the following location:

Consumer Affairs Section
Office of the Attorney General
11 South Union St.
Montgomery, AL 36130
334-242-7335
Toll free: 1-800-392-5658 (AL)
www.ago.state.al.us

If you are a consumer with a compliment, complaint, concern, issue, question, or a SCAM to report please email me at harold@bepositiveday.com or call me at (570) 341-6796 and I will be delighted to try and help you if I can.

PA State Attorney General's Office - If you have a consumer complaint to file

If you are a PA resident and you have a consumer complaint that you would like to direct to the PA State Attorney General's office, you may file your complaint at the following location...

Office of the Consumer Advocate
5th Floor, Forum Place
555 Walnut Street
Harrisburg, PA 17101-1923
Phone: (717) 783-5048 (Utilities Only)
Toll-Free: (800) 684-6500 (PA)
Fax: (717) 783-7152
E-mail: consumer@paoca.org
Website: www.oca.state.pa.us

Bureau of Consumer Protection
Office of the Attorney General
16th Floor, Strawberry Square
Harrisburg, PA 17120
Phone: (717) 787-3391
Toll-Free: (800) 441-2555
Toll-Free: (877) 888-4877 (Health Care)
Fax: (717) 787-8242
Website: PA State Attorney General

If you are a consumer with a compliment, complaint, concern, issue, question, or a SCAM to report please email me at harold@bepositiveday.com or call me at (570) 341-6796 and I will be delighted to try and help you if I can.