HaroldSays

PA Department of Public Welfare Susquehanna County Cash Assistance Office Delivers Outstanding Customer Service

A Susquehanna County PA resident needed some "assistance" from their local Cash Assistance Office and called me.

I contacted the Executive Director of the office, T. K. and he was most professional, courteous and helpful. I shared with him the consumer's concerns - which were quite serious and because of his positively prompt service as well as that of the caseworker who assisted the client, they were able to get the issue resolved for the consumer.

to T.K. and the caseworker at the Susquehanna County PA CAO office for their prompt response to their client in need. OUTSTANDING service!

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

Correctional Billing Services Resolves Another Customer's Issues

Another consumer reached out to me regarding concerns they had about their phone account with Correctional Billing Services. I reached out to the appropriate person at Correctional Billing Services and the issue was promptly resolved. That is wonderfully positive news to me as I am sure it is to the consumer.

to S.V at C.B.S. who resolved the consumer's issue positively and promptly! OUTSTANDING!

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

EppiCard Resolves Another Cardholder's Complaint

Another EppiCard Cardholder Reached Out To Me And Was Able To Get Their Complaint Resolved!

Another EppiCard cardholder reached out to me with a complaint about the company and their service and the complaint was promptly resolved for the consumer. My thanks again to:

(1). The executives at the company that administers the EppiCard program, (The one gentleman I work with at the company, K.E., has always been very responsive and helpful! This time a gentleman, J.B. responded to the consumer to let them know that their issue had been resolved.

(2). Mr. Ben Bernanke, Chairman of the Department of the Federal Reserve System and key members of the staff at the Federal Reserve! The good and dedicated people at the Federal Reserve System are so incredible to communicate with. They truly care about the citizens they serve.

I LOVE IT WHEN A CONSUMER/CITIZEN GETS THE JUSTICE THEY DESERVE!!!

to anyone and to everyone who helped in any way to get the consumer's issue positively and promptly resolved! OUTSTANDING!

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

(1). The executives at the company that administers the EppiCard program, (The one gentleman I work with at the company, K.E., has always been very responsive and helpful! This time a gentleman, J.B. responded to the consumer to let them know that their issue had been resolved.

(2). Mr. Ben Bernanke, Chairman of the Department of the Federal Reserve System and key members of the staff at the Federal Reserve! The good and dedicated people at the Federal Reserve System are so incredible to communicate with. They truly care about the citizens they serve.

I LOVE IT WHEN A CONSUMER/CITIZEN GETS THE JUSTICE THEY DESERVE!!!

to anyone and to everyone who helped in any way to get the consumer's issue positively and promptly resolved! OUTSTANDING!

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

Arielle Ford - The Soulmate Secret - Manifest The Love Of Your Life With The Law Of Attraction

“This is a wonderful book, full of hope and wisdom.”—Christiane Northrup, MD, author of Women’s Bodies, Women’s Wisdom

“Arielle Ford provides a beautiful way to let go of any hurts of the past and bring new love into your life today. Practical, inspiring, and hopeful, The Soulmate Secret leaves even the most cynical about love ready to find a soulmate.”—Marianne Williamson, bestselling author of A Return to Love

“To find the love of your life and delight, read this book and manifest the one for you inthe sweet now-and-now.”—Mark Victor Hansen, co-creator, Chicken Soup for the Soul

The Soulmate Secret
Manifest the Love of Your Life with the Law of Attraction
by Arielle Ford

As someone who didn’t meet her soulmate until the age of 44, Arielle Ford became something of a heroine for single women. But her journey to that place wasn’t easy. In her early 40’s, despite Ford’s career success, she was a self-described ‘failure’ in romantic relationships. When she did meet and marry her husband Brian, Ford began to get so many questions from people in similar stages of life that she decided to share her story in The Soulmate Secret, which HarperOne published on January 1, 2009
($22.95; ISBN 13: 9780061692376; hardcover).

In The Soulmate Secret, the woman who helped launch the careers of Deepak Chopra, Neale Donald Walsch, and Jack Canfield tells readers how she found her happily-ever after
in her husband Brian and reveals that finding true love is possible at any age if you’re willing to prepare yourself—spiritually, mentally, and physically—to become a magnet for love.

Arielle uses a series of processes that have to be felt in every cell of your being to create
the outcome you desire. This practical guide also includes prayers and techniques to help
clear out emotional baggage from the past and make room for true love to manifest itself.
With helpful chapters on readiness, belief, “the List,” self-love, and more, The Soulmate
Secret will guide the reader to find lasting love. www.soulmatesecret.com

ARIELLE FORD is one of the founding partners of the Spiritual Cinema Circle, a DVD club dedicated to providing movies about love and compassion. Prior to January 2004, Arielle
ran her own PR firm, The Ford Group. She is best known for helping to launch the careers of Deepak Chopra, Jack Canfield and Mark Victor Hansen of the Chicken Soup for the Soul series, and Neale Donald Walsch. She has also handled publicity for Wayne Dyer, Debbie Ford, Gary Zukav, Marianne Williamson, Louise Hay, don Miguel Ruiz, and many other notable authors, eleven of whom became #1 on the New York Times bestseller.

The Soulmate Secret
Manifest the Love of Your Life with the Law of Attraction
by Arielle Ford
HarperOne, an imprint of HarperCollins Publishers
January 1, 2009 | $22.95 | Hardcover | ISBN: 9780061692376

Join Arielle Ford with my co host Billie Jo Cornell and me on our Wednesday night November 11th broadcast of How To Be Positive In A Negative World on BlogTalkRadio at 11 p.m. EST.

Arielle Ford - Best Selling Author And World Respected Publicist Will Be Our Featured Guest On Our Radio Show On Wednesday Night November 11th At 11 p.m. EST!

     

Join my co host Billie Jo and me on our radio show, How To Be Positive In A Negative World as we talk with Arielle Ford, the author of "The Soulmate Secret - Manifest The Love Of Your Life With The Law Of Attraction." We are going to talk with Arielle about how all of us can manifest and experience true love in our lives by following the Law of Attraction.

“In the world of self-help and spiritual thinking, Arielle Ford is making a big name for herself.”
USA TODAY

Arielle Ford has mastered the art of making things happen. A nationally recognized publicist and marketing expert, producer, author and consultant she has catapulted many authors and celebrities to stardom and enormously facilitated the rapid growth of the self-help and human potential movement in the US.

As the former president and founder of The Ford Group, a successful public relations and marketing firm, she helped launch the careers of Deepak Chopra, Jack Canfield & Mark Victor Hansen creators of the Chicken Soup for the Soul series and Neale Donald Walsch author of Conversations With God. She has also handled publicity for myriad best-selling authors including; Wayne Dyer, Dean Ornish, Debbie Ford, Gary Zukav, Marianne Williamson, Louise Hay, donMiguel Ruiz, Kenny Loggins and many other notable authors, 11 of whom became #1 on the New York Times bestseller list.

As one of the nation’s leading book publicists Arielle compiled her knowledge and expertise in the industry to create a 25 audio CD and resource guide, Everything You Should Know About Publishing, Publicity and Building a Platform, www.everythingyoushouldknow.com. It is a favorite among first-time authors and has received rave reviews.

Arielle is also the author of seven books herself, including the popular Hot Chocolate For The Mystical Soul series. Her latest book; The Soulmate Secret: How To Manifest The Love of Your Life with the Law of Attraction is being released in January 2009 by Harper One.

As one of the founding partners of the Spiritual Cinema Circle, a DVD club dedicated to movies about love and compassion, Arielle created unique marketing and affiliate strategies that added to the success of the company, which was bought by Gaiam in 2006.

Arielle is also the co-producer of Deepak Chopra’s Happiness Prescription, a new PBS pledge show that aired nationally in March 2008.

She lives in La Jolla, CA with her husband and soul mate Brian Hilliard. In her spare time she raises money for www.justlikemychild.org, reads historical thrillers, loves traveling to India and exotic locales and truly believes there is enough love in the world for everyone.

Website:
The SoulMate Secret Website

How Can We Affect Positive Change Without Complaining? From Will Bowen And AComplaintFreeWorld.Org

“Complaining is not to be confused with informing someone of a mistake or deficiency so that it can be put right. And to refrain from complaining doesn’t necessarily mean putting up with bad quality or behavior. There is no ego in telling the waiter your soup is cold and needs to be heated up—if you stick to the facts, which are always neutral.‘How dare you serve me cold soup…?’ That’s complaining.”—Eckhart Tolle, “A New Earth”

 

Asking for what you want is not complaining. Complaining often impedes rather than facilitates a positive outcome. In Tolle’s example of the waiter (above) many people would complain to everyone at the table, leave little or no tip and never inform the waiter what was wrong. And yet the waiter was the only person who could have rectified the situation.

 

Contrary to popular opinion, complaining is often employed to avoid taking action toward improvement. The first step toward positive change is dissatisfaction. Complaining keeps our focus on the dissatisfaction and never moves us beyond to positive resolution. Our focus must be on what we desire rather than what is wrong.

           

“Were the great leaders of the United States also great complainers? I’d have to say, “No.”  These important men and women allowed dissatisfaction to drive them to great visions and their passion for these visions inspired others to follow them. Their relentless focus on a bright future raced the collective heartbeat of this nation. Their method of transforming our consciousness as a country and, as a result, our future was best summarized by Robert Kennedy, “There are those that look at things the way they are, and ask why? I dream of things that never were, and ask why not?” Great leaders acknowledge the present situation but they keep their vision beyond the problem and on the solution.

 

On August 28, 1963, the Rev. Dr. Martin Luther King, Jr. did not stand on the steps of the Lincoln Memorial and simply complain. He spoke words that struck a chord with our nation and still bring tears to the eyes of those hearing them nearly a half-century later. He did not focus on the problem, he focused beyond the problem. He declared, “I have a dream!” Dr. King created in our minds a vivid picture of a world without racism. He had “been to the mountain top” and his words took us there as well.

 

            Rosa Parks did not sit at the back of the bus complaining loudly to all around her about the unjustness of Birmingham society. Rather, she focused beyond the problem and sat where she belonged: with her peers. (Excerpted from “A Complaint Free World- How to Stop Complaining and Start Enjoying the Life You Always Wanted” by Will Bowen, doubleday) (From Will Bowen, AComplaintFreeWorld.org)

Be sure to join my co host Billie Jo and me as we interview Will Bowen on our radio show on Wednesday November 4th at 11 p.m. EST on the HaroldSays Channel on BlogTalkRadio.

What’s Wrong With Complaining? From Will Bowen And AComplaintFreeWorld.Org

“It is a waste of time to be angry about my disability. One has to get on with life and I haven't done badly. People won't have time for you if you are always
angry or complaining." — Stephen Hawking

            What we articulate, we demonstrate. Our thoughts create our lives and our words indicate what we are thinking. Complaining words are evidence of negative thoughts which draw to us negative experiences. 

            Complaining can be likened to bad breath; we notice it when it comes out of someone else’s mouth but not when it comes out of our own mouth. Most people complain habitually and don’t realize they are doing so. Studies have shown that routine griping has damaging effects to our health and relationships.  
                                   
Health

            Complaining about our health diminishes our role in recovering from illness and can actually make a person sicker. Doctors have found that people who complain about their illnesses actually worsen the symptoms of their disease. Our minds play a significant role in the health of our bodies. “Doctors estimate that as much as two thirds of their time is spent treating individuals whose underlying problem is psychological.”[1]  A negative attitude as evidenced by a complaining nature increases the likelihood that a person will be sick.

Relationships

 

• Complainers lose friends: “People who complain too frequently are labeled as whiners and may risk being excluded from valued social groups or relationships.”[1]

 

• Complainers drag down conversations. “Complaining is often contagious.  After one person has complained, the incidence of others also complaining seems to increase, resulting in a domino effect of complaining.”[2]
  
  
• Complaining hurts others and feeds on itself. “The complainer influences the behavior of the listener, and the listener’s response to the complaint subsequently affects the behavior of the complainer.” [3]  This creates a complaining loop whereby people feed off one another’s negativity which drains each of them emotionally.

---

[1] (Source: Kowalski, R. M. (1996). Complaints and complaining: Functions, antecedents, and consequences. Psychological Bulletin, 119, 179-196.)

[2] IBID

[3] IBID

[4] IBID (From Will Bowen, AComplaintFreeWorld.org)

Be sure to join my co host Billie Jo and me as we interview Will Bowen on our radio show on Wednesday November 4th at 11 p.m. EST on the HaroldSays Channel on BlogTalkRadio.

Why Do People Complain? From Will Bowen And AComplaintFreeWorld.Org

“Man invented language to satisfy his deep need to complain.”
—Lily Tomlin

            Michael Cunningham, Ph.D., a psychologist at the University of Louisville, proposes that the human tendency for complaining probably evolved from our ancestors' way of crying out a warning when something threatened the tribe. "We mammals are a squealing species,” Dr. Cunningham says, “We talk about things that bother us as a way of getting help or seeking a posse to mount a counterattack." 

            Today, we have long moved past the need for such outcries to protect the tribe but we have not, as a species, evolved past complaining and there is good reason.  People complain because they enjoy benefits from complaining, specifically:

            1. An emotional connection 

            The primary need people have is to connect with others.  A person may complain to a stranger about the weather or a local sports team as a means of starting a conversation.  The complaint elicits an empathic emotional response (“yes, the weather is terrible”) making the connection feel heartfelt but non-threatening.

            2. Avoiding taking action  

            People will complain to avoid trying to improve society and themselves.  “You can’t fight City Hall” and “no good deed goes unpunished” are just two examples of a person complaining about the futility of their taking action as a way of excusing themselves from trying.  “Everyone in my family is overweight” excuses the person from adopting a healthy lifestyle.

            People also complain to avoid social embarrassment.  A man interested in approaching a woman he finds attractive may comment to friends about flaws he perceives in her as a way of excusing himself from approaching her and, thereby, avoiding possible rejection. 

            3. Pre-excusing poor performance.

            A person about to sing before a group may complain that they have a scratchy throat prior to performing to lower expectations should they not sing well   And someone about to take an important test may complain that they didn’t get enough sleep to reduce embarrassment should they not earn a good grade.

            4. Bragging

            A complaint about another is a cry of superiority.  It implies that the complainer feels they don’t have whatever fault they are complaining about.  People will also complain about poor quality as a means of letting others know that they have high or refined standards.  The person may complain about the food or service at a restaurant, the taste of a bottle of wine, or the acting in a play as a way of letting all who hear know that their disapproval of what’s being presented proves they are arbiters of quality. (From Will Bowen, AComplaintFreeWorld.org)

Be sure to join my co host Billie Jo and me as we interview Will Bowen on our radio show on Wednesday November 4th at 11 p.m. EST on the HaroldSays Channel on BlogTalkRadio.

About the Complaint Free World Program - From Will Bowen And AComplaintFreeWorld.Org

         Background

            The Complaint Free® World program began in July of 2006 when Will Bowen handed out purple bracelets to people in Kansas City, Missouri. His objective was to encourage them to think more positively. The idea was simple: put a purple, rubber bracelet on either wrist and, when you catch yourself complaining, switch the bracelet to the other wrist.

            Scientists believe that it takes 21 consecutive days of a new behavior for it to become habitual. So, by switching the bracelet from wrist to wrist with each complaint until one has gone 21 consecutive days without complaining, a person can establish the habit of being Complaint Free.

            Inspired with their experience and results, the first participants began describing it to their friends, families and co-workers. A reporter at the Kansas City Star wrote about a story about the phenomenon. The news spread and Bowen began getting calls and doing interviews around the world. In 2007, he wrote, “A Complaint Free World -- How to Stop Complaining and Start Enjoying the Life you Always Wanted,” which has become an international best-seller. 

            A Complaint Free World has been featured on the Oprah Winfrey Show, NBC's Today Show, ABC Evening News, CBS Sunday Morning, the Canadian Broadcasting Corporation, and in People, Newsweek and a myriad of worldwide, magazines, newspapers and broadcasts. Thousands of schools, businesses and other organizations have used the purple bracelets to positively transform attitudes and life experiences.

            Millions of purple Complaint Free bracelets have been sent to people in more than 105 countries.

            A Complaint Free World is a non-religious, non-profit organization providing Complaint Free purple bracelets for those seeking to create a happier and more positive life. For more information, visit www.acomplaintfreeworld.org or send us an email at Contact@AComplaintFreeWorld.org or call 816.606.3668. (From Will Bowen, AComplaintFreeWorld.org)

Be sure to join my co host Billie Jo and me as we interview Will Bowen on our radio show on Wednesday November 4th at 11 p.m. EST on the HaroldSays Channel on BlogTalkRadio.

A Complaint Free World - Over 6 Million Bracelets Have Been Distributed So Far!

“If you don't like something change it; if you can't change it, change your attitude.
Don't complain." -Maya Angelou

            To date, nearly 6 million purple complaint free bracelets have been sent to over 105 countries around the world. The Complaint Free phenomenon continues to spread.    

            Individuals, families, schools, churches, hospitals, corporations, prisons and drug rehab facilities have used the purple bracelets to effect positive change in millions of lives. (From Will Bowen, AComplaintFreeWorld.org)