HaroldSays

DELL Tech Support Delivered OUTSTANDING Service To Me Again!

DELL TECH SUPPORT DOES IT AGAIN! DELL TECH SUPPORT DELIVERED ME OUTSTANDING SERVICE AGAIN!

I received a new Dell Printer and I could not get the thing hooked up so it would work right on my computer. It was not the printer or the instructions or anything like that. The issue was that my head could not properly (cognitively) understand the directions...it has to do with those nasty tumors inside my brain that just won't leave me alone...those pesky things that they are. So, what might seem simple to most people for me is a major task, especially when it comes to technical things.

The gentleman that I spoke with was OUTSTANDING. His badge number was #168063. He was very professional, courteous and helpful. As a result of his assistance I was able to get my printer up and running.

 to D., Badge #168063 for providing me OUTSTANDING service!

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.comor call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com 

"Hip Hop Baby" CD's or DVD's (Awesome Christmas Gift!)

An excellent Christmas gift suggestion if you have young children and you want them exposed to some positive hip hop type music.

Check out Candi Carter's "Hip Hop Baby" CD's and DVD's! She is a positive and awe inspiring person and her music is fun to listen to and educational. It is a win/win Mom and Dad...your children get to enjoy fun music to listen to while being educated. I love Candi and I am sold on her music.

Visit her website: Hip Hop Baby Website

On this Wednesday night's radio show broadcast Billie Jo and I will be talking with Shawn Doyle

About Shawn Doyle:

Professional Speaker, Trainer, Cartoonist, and Author of 8 Books and Consultant

Shawn Doyle RCC, ATM-B, President of New Light Learning and Development.

Shawn Doyle is a learning and development professional who has a passion for human development. He has an avid belief in the concept of lifelong learning. For the last 19 years, Shawn has spent his time developing and implementing training programs on sales effectiveness, communication, leadership, and creativity. This has been in order to help people become more effective in the workplace and in their lives.

Shawn is the founder and President of New Light Learning and Development Inc., a leadership, development, motivation, and sales effectiveness company. Some clients include Charter Media, IBM, Kraft, Comcast, and Los Alamos National Defense Laboratory.

From 2000- 2003 Shawn co-founded a highly successful Corporate University for Comcast Cable - a Fortune One Hundred company. In the role of Vice President of Learning and Development, he developed comprehensive leadership programs for the supervisory, managerial and executive levels. He also oversaw the development of a broad based curriculum, which was used nationwide.

From 1998- 2000, he developed a national training program for Comcast Advertising Sales. He developed highly successful sales training, leadership, and mentoring programs. For his achievements, he won the coveted Pinnacle Award for outstanding leadership.

Shawn is certified by DDI, The Winninger Institute, Miller - Hieman, and is a Registered Corporate Coach (RCC). He has also earned the distinction of ATM-B (Advanced Toastmaster- Bronze) from Toastmasters.

He is a member of The National Speakers Association (NSA), and of Toastmasters International.

He has had articles published in Training and Development magazine, Creative Training Techniques, and Miller - Heiman's Best Few. Shawn has a monthly column published in Business 2 Business Magazine, which is Pennsylvania's largest circulation business publication.

He is the author of 5 books published in the United States, including Juiced! How to be Creative in Business and in Life, and Sales Science, (Which were both co-written with David Newman), The Manager's Pocket Guide to Employee Motivation, and The Manager's Pocket Guide to Training. Shawn is also the author of The 10 Foundations of Motivation, which will also be published in Australia, New Zealand, Singapore, and Malayasia in 2007.

Shawn Doyle is a native of Virginia and currently lives in Pennsylvania with his wife, his daughter, and five cats.

Shawn's Website is:

Shawn Doyle's Website

Listen to the show live at 11 p.m. EST on

Comcast Customer Support Representative Delivered Outstanding Customer Service & Response

I had an issue with my Comcast Cable and I called the company's toll-free number for help. I spoke with a CSR and he helped me get my issue resolved in a prompt manner. He was professional and courteous. I am very satisfied with the service I received from the CSR at Comcast tonight.

 to P, ID#YOR70A for delivering OUTSTANDING service to me.

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com 

Dell Computers - Loving the OUTSTANDING Customer Service From Their Tech Support!!!

I am loving the outstanding customer service I received from a technical support specialist from DELL Computers today! Extraordinary! His ID code was #156946.

to all the good people at Dell who helped me. Thank you R.R., B.S., and S. in tech support!

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com
 

Candi Carter - CEO of Go Child Grow And Creator of "Hip Hop Baby" Was An Awesome Guest On Wednesday Night's Radio Show!

Candi Carter was an awesome guest on our Wednesday night radio show!

About Candi Carter

Candi Carter has a BA in Broadcast Communications from Boston College, Chestnut Hill, MA. She started her television career at CNN in Atlanta, GA and later produced news specials and children's programming at WISN-TV-ABC Affiliate in Milwaukee, WI. There she won an Emmy for Outstanding Children's Programming. Over the past thirteen years, Candi has produced award-winning television for "The Oprah Winfrey Show" in Chicago,IL. She is a Senior Producer.

Two and ½ years ago, Candi launched the children's entertainment company "Go Child Grow." She produces educational DVD's, CD's and products for toddlers and preschoolers. The award-winning debut DVD is called, "It's Hip Hop, Baby! All Your Child's Favorites." On March 17, 2009. Candi will launch a full product line nationwide with three additional DVDs and a CD. The new product line includes "It's Hip Hop, Baby! Get Healthy Get  Fit"- "It's Hip Hop, Baby! Things We Do Everyday"- "It's Hip Hop, Baby!- Rockin' Dance Party"- and the CD "It's Hip Hop, Baby! Fruit."

I wholeheartedly support and endorse Candi as a person as well as her CD's and DVD's! Her hip hop music will get your children's attention and help them to have FUN while being educated.

Candi lives in Oak Park, IL with her husband Joseph Carter, a Private Client Services Banker for JP Morgan with their five year old son Emerson Carter and newborn daughter Lily.

To Order Any One Or All of Her Child Friendly Hip Hop CD's Or DVD's visit

Amazon.com

Candi's Website is:
www.itshiphopbaby.com

To listen to a podcast of the show visit our show page at

Daily Good - Leadership Without A Secret Code

I received this information from Daily Good and wanted to pass it on to you as my readers. If you have something positive you would like me to share with my readers email it to me at harold@haroldsays.com.

"Communication seemed to me something very important from early on, so that
people not have that sense of mystery about what a leader is up to." -- Drew Gilpin
Faust, Harvard University President
 
~~~~
Fact of the Day:
Being a leader anywhere can be a difficult job. In this interview, Drew Gilpin
Faust discusses what her life has been like as the leader of one of the most
prestigious universities in the world, Harvard. Read how Faust uses simple tools like communication and team-building to create a cohesive atmosphere. Learn how hectic and rewarding a position of leadership can be.
http://www.dailygood.org/more.php?n=3923
 
~~~~
Be The Change:
Consider how you are a leader. Whether at work, at home, or in
your community, think about how you lead people, and find ways and
strategies to do it more effectively.
 
**Share A Reflection**
http://www.dailygood.org/view.php?qid=3923

The Stranger Exchange - Could this be done in your city or town?

"John Wilson stopped in Chicago during a road trip from Boston. He was walking by Wicker Park when he noticed a “totally anonymous and unsupervised” local drop box where you could leave or take unwanted books and DVD’s." Read the rest of this amazing story at:

Got a good positive story to share? How about a positive idea - one that helps others out? If you do send them to me and I will post them on my blog. Email me at harold@haroldsays.com.

Natural Source Store - Another Satisfied Consumer

A consumer reached out to me regarding an issue they had with the Natural Source Store Company. The valued customer of the Natural Source Store had their issue resolved positively and promptly.

And, on a personal note, the company offers some really outstanding health, beauty and wellness products. Check out their excellent product line at their online store at:

The Natural Source Store

to Jodi and the positively terrific people at Natural Source Store for how well they treat their valued customers.

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

Revised LinkedIn Event: Leadership Essentials Summit

I received this update from my good friend Richard Norris today and wanted to pass it on to you.

Good Day!

Thought I would let you know of a recent update in this week's summit at which I am presenting.

A revised special offer for the Summit of $200 off to my networkers. Yeah!

Please forward accordingly. FYI the link is http://bit.ly/57lYtr to register today.

Thanks in adavnce for your support.

Be Awesome!
Richard

Dr Richard Norris found Leadership Essentials Summit 2009 on LinkedIn Events and thought you might be interested in going! http://events.linkedin.com/Leadership-Essentials-Summit-2009/pub/175670 Leadership Essentials Summit 2009 Tue, Dec 08 to Fri, Dec 11 This is a virtual event Keywords: Leadership, Coaching, management, conference, summit, training, workshop, performance, results, team, change Leadership Essentials Summit – 8-11 December 2009 Special Offer - $200 off when you register today. Code is holiday200. Go to http://bit.ly/57lYtr and register today. Boost Your Leadership Effectiveness with High-Value Tools, Techniques and Insights From 10 Extraordinary Sessions Are yours.