HaroldSays

Coventry RX Plans - Consumer Feedback Wanted

A consumer emailed me and stated they would like to read comments by customers of Coventry RX plans. 

If you have a compliment to share about Coventry RX Plans email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with Coventry RX Plans that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

Correctional Billing Services Resolves Another Customer's Issues

Another consumer reached out to me regarding concerns they had about their phone account with Correctional Billing Services. I reached out to the appropriate person at Correctional Billing Services and the issue was promptly resolved. That is wonderfully positive news to me as I am sure it is to the consumer.

to S.V at C.B.S. who resolved the consumer's issue positively and promptly! OUTSTANDING!

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

EppiCard Resolves Another Cardholder's Complaint

Another EppiCard Cardholder Reached Out To Me And Was Able To Get Their Complaint Resolved!

Another EppiCard cardholder reached out to me with a complaint about the company and their service and the complaint was promptly resolved for the consumer. My thanks again to:

(1). The executives at the company that administers the EppiCard program, (The one gentleman I work with at the company, K.E., has always been very responsive and helpful! This time a gentleman, J.B. responded to the consumer to let them know that their issue had been resolved.

(2). Mr. Ben Bernanke, Chairman of the Department of the Federal Reserve System and key members of the staff at the Federal Reserve! The good and dedicated people at the Federal Reserve System are so incredible to communicate with. They truly care about the citizens they serve.

I LOVE IT WHEN A CONSUMER/CITIZEN GETS THE JUSTICE THEY DESERVE!!!

to anyone and to everyone who helped in any way to get the consumer's issue positively and promptly resolved! OUTSTANDING!

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

(1). The executives at the company that administers the EppiCard program, (The one gentleman I work with at the company, K.E., has always been very responsive and helpful! This time a gentleman, J.B. responded to the consumer to let them know that their issue had been resolved.

(2). Mr. Ben Bernanke, Chairman of the Department of the Federal Reserve System and key members of the staff at the Federal Reserve! The good and dedicated people at the Federal Reserve System are so incredible to communicate with. They truly care about the citizens they serve.

I LOVE IT WHEN A CONSUMER/CITIZEN GETS THE JUSTICE THEY DESERVE!!!

to anyone and to everyone who helped in any way to get the consumer's issue positively and promptly resolved! OUTSTANDING!

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

EppiCard-Comerica Bank Resolves A Nevada EppiCard Customer's Issue Promptly

A consumer from the state of Nevada with an EppiCard wrote to me concerning their EPPICARD NIGHTMARE!

"On September 9, 2009 I went to a local merchant store and made a purchase for the amount of $13.02, was asked if I wanted cash back said yes and entered $300.00, this transaction was declined, the cashier canceled the transaction, I re-swiped the card for the purchase amount, this was accepted and I went on my merry way.

The next day my husband went to withdraw the $300.00 and the bank declined as there were no funds available. So I went on line and saw that the $313.02 had been debited (along with another debit less then a minute later for $13.02). I called the store (9/10/09) and they were more than helpful they gave me the number to their home office and I spoke to one of their rep. He informed me that the transaction had been declined because the terminal was "unable to communicate with the issuing bank" ( I had them fax this to me along with all the other information they had).

We then called EppiCard we were told that there was a hold placed on the amount and that it would be credited to the account within 24 hrs. no problem, we would wait. 24 hours passed and the amount was not credited so we placed another call and were told that "yes there was a hold, but it would take 48-72 hrs" fine we wait again, still no credit. So we call for the 3rd time, asked to speak to a supervisor and were told that there is no way any employee told us that there was a hold (as if we were liars) and that we would have to file a dispute, which we did.

Fast forward one month...On October 15 the the amount was credited to the card (we were not notified of this by e-mail, I found out when I went on line on 10/20 to check my balance) but on the 16th the amount was re-debited. We place yet another call to Eppi and are told that the amount was re-debited by the merchant and that they would be sending us a read-out that proved that it was done by the merchant, yesterday I received a print out of the "statement" that was available on line and this was for the date of the original 'purchase' not of the credit/debit transaction of 10/15-16, and still this shows NO transaction code. There was no letter of explanation. 

So I call the merchant today and they again pulled up my information and it shows that the amount was declined and so here I am.... I will not beat my head against a wall (as this tends to hurt and wreck the paint) but I also will not take this lying down. As there is no 'complaint department' at Eppi I decided to turn to the Internet and I found you! I won't say your my only hope, you are but the first step. Thank you for your time..(End of Consumer's Email)

Here it was in November and after filing all of the proper documentation and doing everything that was required his claim had been denied and the consumer was going to be out their money. They contacted me and I reached out to:

(1). Governor Jim Gibbons, Governor of Nevada

(2). Executives at the company that operates the EppiCard, (The one gentleman I work with at the company, K.E., has always been very responsive and helpful! This time a gentleman, J.B. responded to the consumer to apologize and let them know that they had received a full refund to their account)

(3). Officials of Comerica Bank!

(4). Mr. Ben Bernanke, Chairman of the Department of the Federal Reserve System and key members of the staff at the Federal Reserve!

Within a couple of hours EppiCard had the consumer's issue resolved and they got their money returned to their account. I received an email from the consumer tonight confirming the fact. I LOVE IT WHEN A CONSUMER/CITIZEN GETS THE JUSTICE THEY DESERVE!!!

to anyone and to everyone who helped in any way to get the consumer's issue positively and promptly resolved! OUTSTANDING!

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

Here it was in November and after filing all of the proper documentation and doing everything that was required his claim had been denied and the consumer was going to be out their money. They contacted me and I reached out to:

(1). Governor Jim Gibbons, Governor of Nevada

(2). Executives at the company that operates the EppiCard, (The one gentleman I work with at the company, K.E., has always been very responsive and helpful! This time a gentleman, J.B. responded to the consumer to apologize and let them know that they had received a full refund to their account)

(3). Officials of Comerica Bank!

(4). Mr. Ben Bernanke, Chairman of the Department of the Federal Reserve System and key members of the staff at the Federal Reserve!

Within a couple of hours EppiCard had the consumer's issue resolved and they got their money returned to their account. I received an email from the consumer tonight confirming the fact. I LOVE IT WHEN A CONSUMER/CITIZEN GETS THE JUSTICE THEY DESERVE!!!

to anyone and to everyone who helped in any way to get the consumer's issue positively and promptly resolved! OUTSTANDING!

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

National Association of Enrolled Agents - Taxpayer Representatives Before The IRS

If you are a taxpayer needing assistance with the IRS I came across the website of the National Association of Enrolled Agents.

"What is an Enrolled Agent?

An Enrolled Agent (EA) is a federally-authorized tax practitioner who has technical expertise in the field of taxation and who is empowered by the U.S. Department of the Treasury to represent taxpayers before all administrative levels of the Internal Revenue Service for audits, collections, and appeals.

What does the term “Enrolled Agent” mean?

“Enrolled” means to be licensed to practice by the federal government, and “Agent” means authorized to appear in the place of the taxpayer at the IRS. Only Enrolled Agents, attorneys, and CPAs may represent taxpayers before the IRS. The Enrolled Agent profession dates back to 1884 when, after questionable claims had been presented for Civil War losses, Congress acted to regulate persons who represented citizens in their dealings with the U.S. Treasury Department." (From the NAEA Website)

NAEA Website: http://www.naea.org/memberportal/

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

Securities And Exchange Commission - Complaints Concerning Potential Securities Laws Violations

If you believe that you have been the victim of a Securities Law Violation visit the SEC website and file a complaint. The web page for filing a complaint is SEC Website Complaint Page.

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

Wal-Mart - One Or More Wal-Mart Customers Contacting Their Corporate Headquarters Made A Difference

A distressed Wal-Mart customer contacted me about an offensive Halloween costume that was being sold in the Wal-Mart store where she shopped. The costume being sold at the Wal-Mart store was an affront and offense to people of faith and she wanted the costume removed from the shelf.

She asked for my assistance and I provided her with the information she needed to at least get a response from the appropriate person at Wal-Mart. She followed the instructions that I gave her. I called her today and the costumes were removed from the shelf at the store.

to the good people at Wal-Mart for removing the offensive costume from their store's shelves.

If you have an issue or a concern with Wal-Mart, call their corporate headquarters at (479) 273-4000 and ask for their Priority Assistance Line. When you are connected with someone and speak with them ask for their name as well as as well as their title and document that information for future reference in case you need to call back regarding your concern or issue.

If you believe you are not receiving an appropriate response from the good people at Wal-Mart and would like me to try and help you please reach out to me and I will be delighted to do what I can to help you.

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

Consumer Sentinel Network - Law Enforcement's Source For Consumer Complaints

Consumer Sentinel is the unique investigative cyber tool that provides members of the Consumer Sentinel Network with access to millions of consumer complaints. Consumer Sentinel includes complaints about:

    * Identity Theft
    * Do-Not-Call Registry violations
    * Computers, the Internet, and Online Auctions
    * Telemarketing Scams
    * Advance-fee Loans and Credit Scams
    * Sweepstakes, Lotteries, and Prizes
    * Business Opportunities and Work-at-Home Schemes
    * Health and Weight Loss Products
    * Debt Collection, Credit Reports, and Financial Matters

Website: http://www.ftc.gov/sentinel/

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

Spam Email Alert- Looks Like It Is From An American Soldier

I received the following SPAM email which looks like it is from an American soldier. The email is SPAM. Please to not respond to any such email. I have forwarded the email to the appropriate government officials.

FROM: Sgt. Jeff Frawley, An American Soldier in Iraq.
sgtjefffrawley@cantv.net

Important Message Good day,

My name is Sgt. Jeff Frawley, I am an American soldier, I am serving in the military of the 1st Armored Division in Iraq, as you know we are being attacked by insurgents everyday and car bombs. We managed to move funds belonging to Saddam Hussein's family. The total amount is US$25 Million dollars in cash, mostly 100 dollar bills, this money has been kept somewhere outside Baghdad for sometime but with the proposed troop withdraw by president Barack Obama, we are afraid that the money will be discovered hence we want to move this money to you for safe keeping pending the completion of our assignment here. You can go to this web link to read about events that took place there:

http://news.bbc.co.uk/2/hi/middle_east/2988455.stm

We are ready to compensate you with good percentage of the funds, No strings attached, just for you to help us move it out of Iraq, the safety of you and your family is guaranteed. Iraq is a war zone, so we plan on using diplomatic means to shipping the money out as military cargo, using diplomatic immunity. If you are interested I will send you the full details, my job is to find a good partner that we can trust and assist us. Can I trust you?

When you receive this letter, kindly send me an e-mail signifying your interest including your confidential telephone number for quick communication also your contact details will be needed for the shipment. 

This is 100% risk free.

With regards from,

Sgt. Jeff  Frawley. (End of email)

For information from the FTC about what to do about SPAM visit their website at:
http://www.ftc.gov/bcp/edu/pubs/consumer/tech/tec02.shtm

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

The Natural Source Store - Another Satisfied Customer

I received the following email from a consumer today concerning The Natural Source Store in Florida.

Dear Frank,

I am writing to tell you that you were immensely helpful in targeting and resolving my issue with your company. If others would act as quickly, responsively, and with great results as you have with me, then your company would continue having a fine reputation of standing behind their customer as I believe you do now.

I just want to thank you and let you know how pleased I am to have had you be the one to "take care of business" while maintaining a Happy Customer.

Best regards,

L.H. (End of customer's Email)

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com