HaroldSays

Natural Source Store - Another Satisfied Consumer

A consumer reached out to me regarding an issue they had with the Natural Source Store Company. The valued customer of the Natural Source Store had their issue resolved positively and promptly.

And, on a personal note, the company offers some really outstanding health, beauty and wellness products. Check out their excellent product line at their online store at:

The Natural Source Store

to Jodi and the positively terrific people at Natural Source Store for how well they treat their valued customers.

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

Dell Computer Positively Responds To Another Consumer's Issue

A customer of Dell Computers reached out to me concerning some issues they had with their computer. The response from the customer service team at Dell was prompt, professional and positive. They resolved another one of their valued customer's issues to the satisfaction of the consumer. Please keep in mind that the issues of the consumer were justified and were covered under the terms of a service agreement with Dell. So, the consumer's concerns were justified as were his expectations of a prompt and positive resolution.

to the good people at Dell Computers who assisted their valued customer in getting their issues resolved. I wish to especially thank R.R., B.S., and K.G. for the outstanding service provided for their customer.

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

Governor Tim Kaine of Virginia His Staff And Others Responds To The Concerns Of A Virginia Citizen Concerning Their EppiCard

Another EppiCard Cardholder Reached Out To Me And Is Getting Their Complaint Resolved!

Another EppiCard cardholder, from Virginia, reached out to me with a complaint about the company and their service and the complaint is in the process of being resolved for the consumer. I wish to express my appreciation and gratitude to the following people for their help in behalf of the consumer...

(1). Governor Tim Kaine and D.H. from his office for their consideration and assistance on behalf of the Virginia resident. How awesome it is that a governor of a state and his staff would be concerned about the needs of just one citizen. I love it! Thank you Governor Kaine and D. H.

(2). Mr. H. K. from the Virginia Employment Commission for his prompt response and assistance on behalf of the consumer. Thank you H. K.

(3). The executives at the company that administers the EppiCard program, (My thanks to the COO of the company T.B.; to J.S. and K.E., for their consideration and response for the consumer.

I LOVE IT WHEN A CONSUMER/CITIZEN GETS THE JUSTICE THEY DESERVE!!!

to anyone and to everyone who is helping in any way to get the consumer's issue positively and promptly resolved with EppiCard! OUTSTANDING!

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

Another EppiCard Cardholder Reached Out To Me And Is Getting Their Complaint Resolved!

Another EppiCard cardholder, from Virginia, reached out to me with a complaint about the company and their service and the complaint is in the process of being resolved for the consumer. I wish to express my appreciation and gratitude to the following people for their help in behalf of the consumer...

(1). Governor Tim Kaine and D.H. from his office for their consideration and assistance on behalf of the Virginia resident. How awesome it is that a governor of a state and his staff would be concerned about the needs of just one citizen. I love it! Thank you Governor Kaine and D. H.

(2). Mr. H. K. from the Virginia Employment Commission for his prompt response and assistance on behalf of the consumer. Thank you H. K.

(3). The executives at the company that administers the EppiCard program, (My thanks to the COO of the company T.B.; to J.S. and K.E., for their consideration and response for the consumer.

I LOVE IT WHEN A CONSUMER/CITIZEN GETS THE JUSTICE THEY DESERVE!!!

to anyone and to everyone who is helping in any way to get the consumer's issue positively and promptly resolved with EppiCard! OUTSTANDING!

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

(3). The executives at the company that administers the EppiCard program, (My thanks to the COO of the company T.B.; to J.S. and K.E., for their consideration and response for the consumer.

I LOVE IT WHEN A CONSUMER/CITIZEN GETS THE JUSTICE THEY DESERVE!!!

to anyone and to everyone who is helping in any way to get the consumer's issue positively and promptly resolved with EppiCard! OUTSTANDING!

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

PA Department of Public Welfare Susquehanna County Cash Assistance Office Delivers Outstanding Customer Service

A Susquehanna County PA resident needed some "assistance" from their local Cash Assistance Office and called me.

I contacted the Executive Director of the office, T. K. and he was most professional, courteous and helpful. I shared with him the consumer's concerns - which were quite serious and because of his positively prompt service as well as that of the caseworker who assisted the client, they were able to get the issue resolved for the consumer.

to T.K. and the caseworker at the Susquehanna County PA CAO office for their prompt response to their client in need. OUTSTANDING service!

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

So You Have A Complaint With Your Bank Or Your Financial Institution

If you have a complaint concerning your bank or financial institution please visit the Federal Reserve Consumer Help Page at Federal Reserve Consumer Help Page. You can also call (888)851-1920 for assistance.

Also, to file a bank complaint visit the following government website - associated with the Comptroller of the Currency - Administrator of National Banks:
Comptroller Of The Currency - Administrator of National Banks Website. If you have any questions you can call the OCC Customer Assistance Group and speak with a customer assistance specialist at 1-800-613-6743 or at their TDD Number at 713-658-0340.

If you have an issue or a concern with your bank or financial institution you can also contact me. I would be delighted to try and advocate for you with the bank or financial institution to help you if I can.

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

Coventry RX Plans - Consumer Feedback Wanted

A consumer emailed me and stated they would like to read comments by customers of Coventry RX plans. 

If you have a compliment to share about Coventry RX Plans email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with Coventry RX Plans that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

Correctional Billing Services Resolves Another Customer's Issues

Another consumer reached out to me regarding concerns they had about their phone account with Correctional Billing Services. I reached out to the appropriate person at Correctional Billing Services and the issue was promptly resolved. That is wonderfully positive news to me as I am sure it is to the consumer.

to S.V at C.B.S. who resolved the consumer's issue positively and promptly! OUTSTANDING!

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

EppiCard Resolves Another Cardholder's Complaint

Another EppiCard Cardholder Reached Out To Me And Was Able To Get Their Complaint Resolved!

Another EppiCard cardholder reached out to me with a complaint about the company and their service and the complaint was promptly resolved for the consumer. My thanks again to:

(1). The executives at the company that administers the EppiCard program, (The one gentleman I work with at the company, K.E., has always been very responsive and helpful! This time a gentleman, J.B. responded to the consumer to let them know that their issue had been resolved.

(2). Mr. Ben Bernanke, Chairman of the Department of the Federal Reserve System and key members of the staff at the Federal Reserve! The good and dedicated people at the Federal Reserve System are so incredible to communicate with. They truly care about the citizens they serve.

I LOVE IT WHEN A CONSUMER/CITIZEN GETS THE JUSTICE THEY DESERVE!!!

to anyone and to everyone who helped in any way to get the consumer's issue positively and promptly resolved! OUTSTANDING!

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

(1). The executives at the company that administers the EppiCard program, (The one gentleman I work with at the company, K.E., has always been very responsive and helpful! This time a gentleman, J.B. responded to the consumer to let them know that their issue had been resolved.

(2). Mr. Ben Bernanke, Chairman of the Department of the Federal Reserve System and key members of the staff at the Federal Reserve! The good and dedicated people at the Federal Reserve System are so incredible to communicate with. They truly care about the citizens they serve.

I LOVE IT WHEN A CONSUMER/CITIZEN GETS THE JUSTICE THEY DESERVE!!!

to anyone and to everyone who helped in any way to get the consumer's issue positively and promptly resolved! OUTSTANDING!

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

EppiCard-Comerica Bank Resolves A Nevada EppiCard Customer's Issue Promptly

A consumer from the state of Nevada with an EppiCard wrote to me concerning their EPPICARD NIGHTMARE!

"On September 9, 2009 I went to a local merchant store and made a purchase for the amount of $13.02, was asked if I wanted cash back said yes and entered $300.00, this transaction was declined, the cashier canceled the transaction, I re-swiped the card for the purchase amount, this was accepted and I went on my merry way.

The next day my husband went to withdraw the $300.00 and the bank declined as there were no funds available. So I went on line and saw that the $313.02 had been debited (along with another debit less then a minute later for $13.02). I called the store (9/10/09) and they were more than helpful they gave me the number to their home office and I spoke to one of their rep. He informed me that the transaction had been declined because the terminal was "unable to communicate with the issuing bank" ( I had them fax this to me along with all the other information they had).

We then called EppiCard we were told that there was a hold placed on the amount and that it would be credited to the account within 24 hrs. no problem, we would wait. 24 hours passed and the amount was not credited so we placed another call and were told that "yes there was a hold, but it would take 48-72 hrs" fine we wait again, still no credit. So we call for the 3rd time, asked to speak to a supervisor and were told that there is no way any employee told us that there was a hold (as if we were liars) and that we would have to file a dispute, which we did.

Fast forward one month...On October 15 the the amount was credited to the card (we were not notified of this by e-mail, I found out when I went on line on 10/20 to check my balance) but on the 16th the amount was re-debited. We place yet another call to Eppi and are told that the amount was re-debited by the merchant and that they would be sending us a read-out that proved that it was done by the merchant, yesterday I received a print out of the "statement" that was available on line and this was for the date of the original 'purchase' not of the credit/debit transaction of 10/15-16, and still this shows NO transaction code. There was no letter of explanation. 

So I call the merchant today and they again pulled up my information and it shows that the amount was declined and so here I am.... I will not beat my head against a wall (as this tends to hurt and wreck the paint) but I also will not take this lying down. As there is no 'complaint department' at Eppi I decided to turn to the Internet and I found you! I won't say your my only hope, you are but the first step. Thank you for your time..(End of Consumer's Email)

Here it was in November and after filing all of the proper documentation and doing everything that was required his claim had been denied and the consumer was going to be out their money. They contacted me and I reached out to:

(1). Governor Jim Gibbons, Governor of Nevada

(2). Executives at the company that operates the EppiCard, (The one gentleman I work with at the company, K.E., has always been very responsive and helpful! This time a gentleman, J.B. responded to the consumer to apologize and let them know that they had received a full refund to their account)

(3). Officials of Comerica Bank!

(4). Mr. Ben Bernanke, Chairman of the Department of the Federal Reserve System and key members of the staff at the Federal Reserve!

Within a couple of hours EppiCard had the consumer's issue resolved and they got their money returned to their account. I received an email from the consumer tonight confirming the fact. I LOVE IT WHEN A CONSUMER/CITIZEN GETS THE JUSTICE THEY DESERVE!!!

to anyone and to everyone who helped in any way to get the consumer's issue positively and promptly resolved! OUTSTANDING!

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

Here it was in November and after filing all of the proper documentation and doing everything that was required his claim had been denied and the consumer was going to be out their money. They contacted me and I reached out to:

(1). Governor Jim Gibbons, Governor of Nevada

(2). Executives at the company that operates the EppiCard, (The one gentleman I work with at the company, K.E., has always been very responsive and helpful! This time a gentleman, J.B. responded to the consumer to apologize and let them know that they had received a full refund to their account)

(3). Officials of Comerica Bank!

(4). Mr. Ben Bernanke, Chairman of the Department of the Federal Reserve System and key members of the staff at the Federal Reserve!

Within a couple of hours EppiCard had the consumer's issue resolved and they got their money returned to their account. I received an email from the consumer tonight confirming the fact. I LOVE IT WHEN A CONSUMER/CITIZEN GETS THE JUSTICE THEY DESERVE!!!

to anyone and to everyone who helped in any way to get the consumer's issue positively and promptly resolved! OUTSTANDING!

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

National Association of Enrolled Agents - Taxpayer Representatives Before The IRS

If you are a taxpayer needing assistance with the IRS I came across the website of the National Association of Enrolled Agents.

"What is an Enrolled Agent?

An Enrolled Agent (EA) is a federally-authorized tax practitioner who has technical expertise in the field of taxation and who is empowered by the U.S. Department of the Treasury to represent taxpayers before all administrative levels of the Internal Revenue Service for audits, collections, and appeals.

What does the term “Enrolled Agent” mean?

“Enrolled” means to be licensed to practice by the federal government, and “Agent” means authorized to appear in the place of the taxpayer at the IRS. Only Enrolled Agents, attorneys, and CPAs may represent taxpayers before the IRS. The Enrolled Agent profession dates back to 1884 when, after questionable claims had been presented for Civil War losses, Congress acted to regulate persons who represented citizens in their dealings with the U.S. Treasury Department." (From the NAEA Website)

NAEA Website: http://www.naea.org/memberportal/

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com