HaroldSays

Governor Tim Kaine of Virginia His Staff And Others Responds To The Concerns Of A Virginia Citizen Concerning Their EppiCard

Another EppiCard Cardholder Reached Out To Me And Is Getting Their Complaint Resolved!

Another EppiCard cardholder, from Virginia, reached out to me with a complaint about the company and their service and the complaint is in the process of being resolved for the consumer. I wish to express my appreciation and gratitude to the following people for their help in behalf of the consumer...

(1). Governor Tim Kaine and D.H. from his office for their consideration and assistance on behalf of the Virginia resident. How awesome it is that a governor of a state and his staff would be concerned about the needs of just one citizen. I love it! Thank you Governor Kaine and D. H.

(2). Mr. H. K. from the Virginia Employment Commission for his prompt response and assistance on behalf of the consumer. Thank you H. K.

(3). The executives at the company that administers the EppiCard program, (My thanks to the COO of the company T.B.; to J.S. and K.E., for their consideration and response for the consumer.

I LOVE IT WHEN A CONSUMER/CITIZEN GETS THE JUSTICE THEY DESERVE!!!

to anyone and to everyone who is helping in any way to get the consumer's issue positively and promptly resolved with EppiCard! OUTSTANDING!

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

Another EppiCard Cardholder Reached Out To Me And Is Getting Their Complaint Resolved!

Another EppiCard cardholder, from Virginia, reached out to me with a complaint about the company and their service and the complaint is in the process of being resolved for the consumer. I wish to express my appreciation and gratitude to the following people for their help in behalf of the consumer...

(1). Governor Tim Kaine and D.H. from his office for their consideration and assistance on behalf of the Virginia resident. How awesome it is that a governor of a state and his staff would be concerned about the needs of just one citizen. I love it! Thank you Governor Kaine and D. H.

(2). Mr. H. K. from the Virginia Employment Commission for his prompt response and assistance on behalf of the consumer. Thank you H. K.

(3). The executives at the company that administers the EppiCard program, (My thanks to the COO of the company T.B.; to J.S. and K.E., for their consideration and response for the consumer.

I LOVE IT WHEN A CONSUMER/CITIZEN GETS THE JUSTICE THEY DESERVE!!!

to anyone and to everyone who is helping in any way to get the consumer's issue positively and promptly resolved with EppiCard! OUTSTANDING!

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

(3). The executives at the company that administers the EppiCard program, (My thanks to the COO of the company T.B.; to J.S. and K.E., for their consideration and response for the consumer.

I LOVE IT WHEN A CONSUMER/CITIZEN GETS THE JUSTICE THEY DESERVE!!!

to anyone and to everyone who is helping in any way to get the consumer's issue positively and promptly resolved with EppiCard! OUTSTANDING!

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

PA Department of Public Welfare Susquehanna County Cash Assistance Office Delivers Outstanding Customer Service

A Susquehanna County PA resident needed some "assistance" from their local Cash Assistance Office and called me.

I contacted the Executive Director of the office, T. K. and he was most professional, courteous and helpful. I shared with him the consumer's concerns - which were quite serious and because of his positively prompt service as well as that of the caseworker who assisted the client, they were able to get the issue resolved for the consumer.

to T.K. and the caseworker at the Susquehanna County PA CAO office for their prompt response to their client in need. OUTSTANDING service!

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

EppiCard-Comerica Bank Resolves A Nevada EppiCard Customer's Issue Promptly

A consumer from the state of Nevada with an EppiCard wrote to me concerning their EPPICARD NIGHTMARE!

"On September 9, 2009 I went to a local merchant store and made a purchase for the amount of $13.02, was asked if I wanted cash back said yes and entered $300.00, this transaction was declined, the cashier canceled the transaction, I re-swiped the card for the purchase amount, this was accepted and I went on my merry way.

The next day my husband went to withdraw the $300.00 and the bank declined as there were no funds available. So I went on line and saw that the $313.02 had been debited (along with another debit less then a minute later for $13.02). I called the store (9/10/09) and they were more than helpful they gave me the number to their home office and I spoke to one of their rep. He informed me that the transaction had been declined because the terminal was "unable to communicate with the issuing bank" ( I had them fax this to me along with all the other information they had).

We then called EppiCard we were told that there was a hold placed on the amount and that it would be credited to the account within 24 hrs. no problem, we would wait. 24 hours passed and the amount was not credited so we placed another call and were told that "yes there was a hold, but it would take 48-72 hrs" fine we wait again, still no credit. So we call for the 3rd time, asked to speak to a supervisor and were told that there is no way any employee told us that there was a hold (as if we were liars) and that we would have to file a dispute, which we did.

Fast forward one month...On October 15 the the amount was credited to the card (we were not notified of this by e-mail, I found out when I went on line on 10/20 to check my balance) but on the 16th the amount was re-debited. We place yet another call to Eppi and are told that the amount was re-debited by the merchant and that they would be sending us a read-out that proved that it was done by the merchant, yesterday I received a print out of the "statement" that was available on line and this was for the date of the original 'purchase' not of the credit/debit transaction of 10/15-16, and still this shows NO transaction code. There was no letter of explanation. 

So I call the merchant today and they again pulled up my information and it shows that the amount was declined and so here I am.... I will not beat my head against a wall (as this tends to hurt and wreck the paint) but I also will not take this lying down. As there is no 'complaint department' at Eppi I decided to turn to the Internet and I found you! I won't say your my only hope, you are but the first step. Thank you for your time..(End of Consumer's Email)

Here it was in November and after filing all of the proper documentation and doing everything that was required his claim had been denied and the consumer was going to be out their money. They contacted me and I reached out to:

(1). Governor Jim Gibbons, Governor of Nevada

(2). Executives at the company that operates the EppiCard, (The one gentleman I work with at the company, K.E., has always been very responsive and helpful! This time a gentleman, J.B. responded to the consumer to apologize and let them know that they had received a full refund to their account)

(3). Officials of Comerica Bank!

(4). Mr. Ben Bernanke, Chairman of the Department of the Federal Reserve System and key members of the staff at the Federal Reserve!

Within a couple of hours EppiCard had the consumer's issue resolved and they got their money returned to their account. I received an email from the consumer tonight confirming the fact. I LOVE IT WHEN A CONSUMER/CITIZEN GETS THE JUSTICE THEY DESERVE!!!

to anyone and to everyone who helped in any way to get the consumer's issue positively and promptly resolved! OUTSTANDING!

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

Here it was in November and after filing all of the proper documentation and doing everything that was required his claim had been denied and the consumer was going to be out their money. They contacted me and I reached out to:

(1). Governor Jim Gibbons, Governor of Nevada

(2). Executives at the company that operates the EppiCard, (The one gentleman I work with at the company, K.E., has always been very responsive and helpful! This time a gentleman, J.B. responded to the consumer to apologize and let them know that they had received a full refund to their account)

(3). Officials of Comerica Bank!

(4). Mr. Ben Bernanke, Chairman of the Department of the Federal Reserve System and key members of the staff at the Federal Reserve!

Within a couple of hours EppiCard had the consumer's issue resolved and they got their money returned to their account. I received an email from the consumer tonight confirming the fact. I LOVE IT WHEN A CONSUMER/CITIZEN GETS THE JUSTICE THEY DESERVE!!!

to anyone and to everyone who helped in any way to get the consumer's issue positively and promptly resolved! OUTSTANDING!

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

US Department of Justice Responds To My Complaint On Behalf Of Disabled Bullied Student In PA

I have been advocating for a bullied disabled student/juvenile who has also allegedly been the victim of criminal activity from NEPA - Luzerne County and Pittston Township (located in Pennsylvania). For over 10 weeks I have been working with the mother of the student and her son to try and get justice for him. As of yet nothing has happened other than the mother has reported the bullying and criminal activity repeatedly to the appropriate authorities and we are still waiting for justice for the young man. As has been said, "the wheels of justice sometimes grind slowly," and reality is not like what is seen on TV on Law and Order where in 1 hour the case is investigated and solved. However, over 10 weeks does seem like a rather long time for a juvenile who is disabled to have to endure criminal activity against him and his mother.

A representative from the The US Department of Justice contacted me and they referred the mother and me to the correct agencies and people for help. We are still waiting, however, I am pleased that someone from the Department of Justice, Office of Justice Programs, Office for Victims of Crime did reach out to me and provide us with information. Now let's hope justice finally occurs for this disabled student who has been a crime and bullying victim.

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

FTC - Federal Trade Commission Responds To My Complaint Filed On Behalf Of A Consumer

I sent an email to the Bureau Director of the FTC (Federal Trade Commission) and I received a response that the complaint has been "recorded in their complaint retention system." This enables the agency to determine when a company is receiving numerous complaints and may be in violation of the law so that they can respond...and respond they will if they receive enough complaints from consumers regarding a company. This particular company is located in Florida and is a distributor of a Resveratrol Supplement.

For reference, as the company is headquartered in Florida I was also referred to the Florida Division of Consumer Services. The contact information to file a complaint with the FTC or the Florida Division of Consumer Services is as follows:

Federal Trade Commission: www.ftc.gov. If you have tried to get your consumer issues resolved and have been unable to you can also contact me regarding your complaint and I also will file a complaint with the appropriate government agency on your behalf.

The Florida Division of Consumer Services
Terry Lee Rhodes Building
2005 Apalachee Parkway
Tallahassee, FL 32399-6500
Phone: (850) 488-2221

I was impressed and pleased to receive a response from the FTC regarding the complaint that I had filed with their agency.

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

PA Dept of Public Welfare & Lackawanna County CAO Office Staff Delivers OUTSTANDING Service To A Client!

A client of the Lackawanna County Department of Public Welfare Cash Assistance Office reached out to me for help. She needed assistance getting her medication covered and there appeared to be some confusion for the client as to how to get that done. Well, once again Rich Kucharski, the director of the office, and his professional, courteous and helpful staff made sure that the client received the help they so desperately needed.

Also employees at the Department of Public Welfare Office in Harrisburg intervened to help the client as well. Between Rich and his staff and the dedicated and caring people at the office in Harrisburg the client got the help she needed. Now that is AWESOME!

Rich, Mary, S.C. Mrs B., (the client's caseworker); Cherette, Harrisburg office; Tiffany, Harrisburg office; Amy (in the office of Estelle Richman - Secretary of the Department); K.Reyes, Harrisburg Office; and L. Chestnut, in the Harrisburg Office. OUTSTANDING SERVICE on behalf of your client.

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

Governor Charlie Crist And His Staff Rocks! Another Citizen Received The Help They Needed!

I love it when a citizen receives the help they need. And I also love it when someone from a Governor's office takes the time and shows the concern to help a citizen in need. That is just so awesome when that happens!

Governor Charlie Crist of Florida, P.K. who is on his staff, and R.P an employee of the state of PA ROCK because they did just that.

A disabled citizen had a concern with NCCAOM (National Certification Commission for Acupuncture and Oriental Medicine). The issue was not being resolved and after reaching out to Governor Crist who in turn had P.K. from his office investigate the matter as well as R.P. from the state of PA...the issue has been resolved for the citizen. YES!!!

Governor Charlie Crist of Florida, P.K from his office, and R.P. from the office of Vocational Rehabilitation Services in PA all did an outstanding job in helping the citizen in need. I JUST LOVE IT! THANK YOU!!!

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

Access Securepak - The Consumer's Issues Were Properly Addressed

I received an email from a consumer regarding an experience they had with Access Securepak. I contacted the consumer, the company and the Alabama Department of Corrections and what I learned is that in Alabama if a prisoner has a misconduct write up they can not receive a package in the previous 6 months before the beginning dates of the process. This consumers son did have a write up so he was ineligible to receive a package.

An official from the Alabama Department of Corrections responded promptly and professionally to the consumer as follows..."The reason for the incentive package is to encourage inmates to display positive behavior in order to be allowed to receive a package. An inmate is not eligible to receive a package if he has received a write-up in the previous 6 months before the beginning dates of this process. All inmates are given an order form for the packages. The company has a printout of all inmates who are not eligible therefore denying the order." (End of her response to the consumer).

If you read this post and you have ever done business with Access Securepak please let me know your experience.If you have a compliment to share about Access Securepak email your compliment to me at compliments@haroldsays.com. If you have a concern or issue with Access Securepak that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.Hours of Operation: Monday-Friday 9 AM to 5 PM EST.If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

Alabama Dept of Corrections Officials Respond Promptly to Alabama Resident's Concern

I had an Alabama citizen reach out to me concerning an issue she had with a particular company that provides services to inmates incarcerated in Alabama prisons. I received a very prompt and professional response from two different officials who work for the Alabama Department of Corrections.

to J. L. and B. C. from the Alabama Department of Corrections for their prompt and professional response to the Alabama resident who had a concern.

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a concern or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com

Office of Vocational Rehabilitation In PA - I Can Hear Again! Thank You!

With my 2 brain tumors I have experienced a significant loss of my hearing. This was proven through a series of audiological exams. It was very frustrating not to be able to hear people's conversations, whether on the phone or in personal conversations, as well as not to be able to hear the TV. I lived with it, however, it was difficult at times.

Thanks for P.D. and the PA Office of Vocational Rehabilitation I received a hearing aid. Oh my my - what a wonderful and blessed experience to be able to hear normally again! If you have never experienced what I and countless other people have in losing their hearing or sight or any other type of disabling condition, you have no idea what it is like.

to P.D. from the PA OVR for helping me through the process of getting the hearing test done and for getting my hearing aid. Also thumbs up and thank you to Dr. Denise Prislupski and her staff from the Audiology And Hearing Aid Center in Scranton PA for their assistance in getting me fitted with the perfect hearing aid for my particular needs. AWESOME! I am so grateful to everyone for their help.

I have been fitted with a Starkey ZON Hearing Aid with BlueWave and I love it. It is awesome!!! If you are looking for a hearing aid and the Starkey brand ZON hearing aid is appropriate for you and your needs...by all means get it.

If you have a compliment to share about a company or government agency email your compliment to me at compliments@haroldsays.com. If you have a consumer related complaint or issue with a company or government agency that you can not get resolved, or you have a question that you need answered concerning a consumer problem or issue, please contact me by email at complaints@haroldsays.com or call me at (570) 341-6796. I will be delighted to speak with you personally.

Hours of Operation: Monday-Friday 9 AM to 5 PM EST.

If you would like my personal help in resolving your consumer complaint; (my consumer advocacy service) please contact me.

My personal consumer advocacy services:

• I will make the phone calls for you as well as send the faxes or emails to the appropriate individual or individuals at the companies or government agencies on your behalf and do the follow through for you regarding your consumer complaint or issue to help you get your complaint resolved.

Visit my new consumer website: HaroldSays.com